0421 754 340
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TERMS & CONDITIONS

Any work that is completed/accepted by M2 Studio - Graphic Design, Web Design
& SEO, is on the basis that you adhere to the following terms and conditions.

Draft Images

Draft images would be kept as the property of M2 Studio - Graphic Design, Web Design & SEO until the full balance of monies owing is paid. Draft images will NOT be copied, edited or distributed to ANY other person or company, WITHOUT prior permission from M2 Studio - Graphic Design, Web Design & SEO. Drafts are only to be used for the purpose of review for further editing.

Artwork supplied by M2 Studio - Graphic Design, Web Design & SEO will normally include commercial quality, press ready pdf or eps files. The working files used to create that artwork are not provided to clients at any time, unless prior arrangements have been made. All draft designs, artwork, graphics and Intellectual Property other than final logo designs produced by M2 Studio - Graphic Design, Web Design & SEO remains the property of M2 Studio as stated earlier.

Any content that is supplied to M2 Studio - Graphic Design, Web Design & SEO for inclusion in a clients website, the client declares that it holds the appropriate permissions by the relevant third party.

It is your responsibility as the client to check that there are no
errors before we go to print. If an error is evident, please inform
us beforehand to make the relevant reconciliation. A follow up proof would be provided in this instance.

A logo design is simply a logo design. It DOES NOT INCLUDE
full branding or design of any other items other than a logo.

If you require other items ie Business Cards, brochures, website, vehicle signage etc they will be designed to compliment your logo (when finalised), and as such will form the “branding” of your business. Each logo can generate a completely different “brand” which will be developed from the characteristics of the individual logo, and the requirements of your business.

As the client, you agree to supply all text and pictures required
for final product to be completed. We are happy to source text, content or images at your expense.

It is expected that all text supplied is in a correct format without
any grammatical errors, and has been approved by all parties
that will have a final say in the sign-off of any items produced.
Additional expenses may be incurred if you request more
than two changes which falls outside the scope of work.

All sensitive information such as passwords and usernames to access domain and web hosting services will not be provided to any third parties. This information will only be supplied for the uploading of a new website designed by us.

Prices quoted for website design and build refer to regular, basically information only websites. They will normally include custom graphics and navigation. However, if you require a website with specific design principles that requires more time to implement, over and above a regular website, extra charges may apply. Graphics, scripts and code designed, modified or provided by M2 Studio - Graphic Design cannot be used by any future designer/developers.

Repairs to Websites

If you provide a third party permission to edit or modify a website built or modified by M2 Studio - Graphic Design, Web Design & SEO, and they “break” the website, you are responsible extra charges to repair the services to a functional state.

Hosting

cPanel web hosting provided to website clients will be maintained by M2 Studio - Graphic Design, Web Design & SEO. The client always has full access to their cPanel hosting. However, if any problems arise with the website or hosting, while it is being maintained by you, we do not hold any responsibility for the website being “broken”. Additional charges will apply if a “fix” is needed. If you retain the cPanel hosting account but engages another party to manage your website, M2 Studio - Graphic Design, Web Design & SEO will no longer be responsible for managing or maintaining either the website or your cPanel hosting.

Alterations

As stated earlier, you agree that changes, additions and alterations requested that is outside the scope of work will incur additional charges. If the “brief” gradually “grows”, additional charges may not be indicated at the time, as each small change is often digested and where possible can be absorbed. BUT, if a client continues to change the brief, require additional inclusions, alterations etc, this will impact the projects completion time and extra charges will be applied. Corrections, changes to layout, replacement of minor text or images are normally included with any artwork charges, but adding additional content after the initial brief can sometimes add significantly to design time and therefore artwork charges.

Prices Quoted

Any written quotes provided are valid for 30 days.

Overdue Accounts

If the account becomes overdue (invoices 14 days), M2 Studio - Graphic Design, Web Design & SEO will exercise their right to retain work and disable any websites, Email accounts or online material and services provided or maintained for you. In the case of disabling a website or any other action involved to recoup funds, we will not be held responsible for any inconvenience or damage incurred to your business. Any future dealings with such clients will be by payment in advance, without exception.

Overdue Web hosting accounts will remain payable through to the next month from when notice is given by the client to terminate the hosting account. Domain renewals are non-refundable and will not be renewed unless a commitment from the client is received prior to a domain expiry date, to renew a domain.

SEO

M2 Studio - Graphic Design, Web Design & SEO reserve the right
to cease work if monthly payment has not been made 7 days after the due date. No credit will be provided… work will commence upon full balance being paid for the month.

M2 Studio - Graphic Design, Web Design & SEO

If you would like to discuss any of the above Terms and
Conditions outlined above, please feel free to contact on:

Mobile: 0422 326 191
Email: huss@m2studio.com.au

 

 

Contact Details

Feel free to call us
today on 0422 326 191

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M2 Studio
92 Elizabeth Drive Lalor, Melbourne 3075 Tel: 0421 754 340

Copyright © 2015 M2 Studio - Graphic Design, Web Design & SEO All Rights Reserved.
Created and Designed by M2 Studio.
Terms & Conditions apply.